FAQ

What types of salon furniture do you offer?

Faned specializes in a curated selection of high-quality salon furniture, including stylish barber chairs and luxurious backwash units. Our products are designed to blend comfort and functionality, catering to the needs of both clients and salon professionals.

How can I ensure the durability of the furniture I purchase?

Our furniture is crafted with modern design principles and durable materials, ensuring longevity and resilience. Each product undergoes rigorous quality checks to meet industry standards, providing you with reliable options for your salon.

What is your return policy for salon furniture?

We have a 30-day return policy, which allows you to request a return within 30 days of receiving your order. To be eligible, items must be in their original condition, unworn or unused, and in their original packaging. A receipt or proof of purchase is also required.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact us at contact@faned.shop or call us at +12817456837. We will provide you with a return shipping label and instructions on how to proceed.

What should I do if my order arrives damaged or incorrect?

It is essential to inspect your order upon receipt. If you find that the item is defective, damaged, or incorrect, please contact us immediately. We will evaluate the issue and take appropriate action to resolve it.

What shipping options do you provide?

We offer Economy Shipping with an estimated delivery time of 3 to 7 business days. Our handling time is 1-3 business days, and shipping is free for all orders. Please ensure that your address is entered correctly to avoid any delivery issues.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment through the carrier's website.

Do you charge a restocking fee for returns?

No, we do not charge a restocking fee on returns. You can return items without incurring additional costs, provided they meet our return policy criteria.